Blue West Group, Inc

Effective Date: Jan 1st, 2026

SMS MESSAGING TERMS & COMPLIANCE

1. Program Description

This SMS program sends appointment-related and service-related text messages to customers of Blue West Group, Inc who have explicitly opted in to receive SMS notifications. Opt‑in is obtained only when you provide your mobile number and check a dedicated consent box on our website at https://drivers.bluewestgroup.com/home-page or on our scheduling forms.

Messages may include:

• Appointment confirmations and reminders

• Rescheduling or cancellation updates

• Service status updates and follow‑up messages

• Customer support replies related to your inquiries

We do not use SMS to send unrelated third‑party marketing.

2. Opt‑In Consent

By checking the SMS consent box and submitting your mobile number, you agree to receive SMS messages from Blue West Group, Inc at the number you provided.

• Consent is not a condition of purchase.

• We store a timestamp and source for each opt‑in for compliance purposes.

3. Cancellation (Opt‑Out) Instructions

You can cancel SMS messages at any time.

• Reply "STOP" to any message we send.

• After you send "STOP," we will send a single SMS to confirm that you have been unsubscribed.

• Once confirmed, you will no longer receive SMS messages from us at that number unless you opt in again.

To rejoin, submit your mobile number and SMS consent again through our website or forms.

4. Help & Support

If you experience issues with our SMS program:

• Reply "HELP" to any SMS we send, or

• Email us at [email protected], or

• Call us at +1 307-313-1318 during business hours.

5. Message Frequency & Content

• Message frequency varies based on your appointments, account activity, and service usage.

• All SMS content will relate directly to the services you requested or your relationship with Blue West Group, Inc.

6. Message & Data Rates

• Message and data rates may apply to messages sent to you from us and from you to us.

• For questions about your text or data plan, contact your wireless provider.

7. Supported Carriers

Our SMS program is supported by major U.S. wireless carriers, including AT&T, T‑Mobile, Verizon, and most regional carriers. Service availability may vary by carrier and location. Carriers are not liable for delayed or undelivered messages.

8. Age Requirement

You must be 18 years of age or older to opt in to and use our SMS program.

9. Privacy

We do not sell, rent, trade, or share your mobile number or SMS consent data with third parties for marketing or promotional purposes.

SMS‑related data is used only to operate this messaging program and to support your direct relationship with Blue West Group, Inc.

For more information on how we handle your information, please review our Privacy Policy at https://drivers.bluewestgroup.com/privacy-policy.

10. Compliance Statement

We strive to comply with all applicable laws and industry guidelines governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.

GENERAL TERMS OF SERVICE

This website (the "Site") is owned and operated by Blue West Group, Inc ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or to products and services available through the Site or from Blue West Group, Inc.

Accessing or using the Site in any way, whether automated or otherwise, constitutes your agreement to these Terms of Service. If you do not agree, you must not use the Site.

We may update these Terms of Service from time to time. When we do, we will revise the Effective Date at the top of this document. Your continued use of the Site after any changes are posted means you accept the updated Terms.

INTELLECTUAL PROPERTY RIGHTS

Our Limited License to You

The Site and all materials on the Site, including text, graphics, logos, images, audio, video, downloads, and other content (collectively, the "Content"), are owned by Blue West Group, Inc and/or our licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non‑exclusive, non‑transferable license to view and use the Site and Content for your personal, non‑commercial use only. You may download or print a single copy of individual pages for personal, non‑commercial use, provided you keep all copyright and proprietary notices intact.

You may not:

• Modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, or distribute any Content, except as expressly allowed above.

• Use the Site or Content in any way that infringes our rights or the rights of others or that is not authorized by these Terms.

Your License to Us

If you post, upload, or submit any material (such as comments, reviews, photos, or other content) to us through the Site or our online channels, you represent that you own or have permission to share that material. You grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, display, and distribute that material in connection with operating and promoting our services, subject to our Privacy Policy.

DISCLAIMERS

The Site may contain links to websites operated by third parties. These links are provided for convenience only. We do not control and are not responsible for the content, products, or services on or available through any third‑party sites, and the presence of a link does not imply endorsement or sponsorship.

The Site and all information, products, and services available through the Site are provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

You agree to indemnify, defend, and hold harmless Blue West Group, Inc, its affiliates, and their respective officers, directors, employees, and agents from and against any losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Site or services;

• Your violation of these Terms of Service; or

• Your violation of any rights of a third party.

ONLINE COMMERCE

Some parts of the Site may allow you to purchase products or services, including from third‑party vendors. If you purchase from a third party linked through the Site, your relationship is solely with that third party. We are not responsible for the quality, accuracy, reliability, timeliness, or any other aspect of third‑party products or services.

Any information you provide to a third‑party vendor is subject to that vendor’s terms and privacy policy. Blue West Group, Inc is not liable for any loss or damage arising from your dealings with third‑party vendors.

REGISTRATION & PASSWORDS

To access certain features of the Site, you may need to create an account. You agree to:

• Provide accurate, current, and complete information;

• Keep your login credentials confidential; and

• Be responsible for all activity that occurs under your account.

If you believe your account has been compromised, contact us immediately at [email protected]. We are not responsible for losses resulting from unauthorized use of your account if you fail to safeguard your credentials.

TERMINATION

We may suspend or terminate your access to the Site or services at any time, without notice, if we believe you have violated these Terms of Service or engaged in unlawful or inappropriate conduct. Upon termination, you must stop using the Site and destroy any copies of Content obtained from it.

GOVERNING LAW

These Terms of Service are governed by the laws of the state in which Blue West Group, Inc is organized or primarily operates, without regard to conflict‑of‑law principles. Any dispute arising out of or relating to these Terms or your use of the Site will be resolved through binding arbitration or in the courts located in that jurisdiction, as permitted by applicable law.

CHANGES TO TERMS OF SERVICE

We may update these Terms of Service periodically. The most current version will always be posted on the Site with the Effective Date. Your continued use of the Site after any update constitutes your acceptance of the revised Terms.

CONTACT US

For questions about these Terms of Service or our SMS program, contact:

Blue West Group, Inc

Phone: +1 307-313-1318

Email: [email protected]

Website: https://drivers.bluewestgroup.com/home-page

By using our website and services and by opting in to our SMS program, you acknowledge and agree to these Terms of Service and SMS Messaging Terms.